Tactile solutions. Tangible results.

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Tactile Solutions. Tangible Results.

Fractional COO & Executive Coach

For dental and medspa leaders ready to scale, systematize, and soar.

Multifaceted operations expertise. We have you covered.

Operations is Multifaceted

Like an octopus with multiple tentacles, successful healthcare operations require coordination across numerous touchpoints. Each tentacle represents a different aspect of your business—from patient experience to financial management, team development to technology integration. Our tactile solutions ensure every facet of your operation works in harmony.

About Christi Batura, Founder & Fractional COO

24+ years of leadership across multi-site healthcare operations

I’ve built teams, launched practices, and led brands from startup to private equity success while keeping patient‑centered care at the core. My chairside beginnings give me a rare operational empathy—I’ve been inside the rooms where care happens. That real-world lens helps me design systems that empower providers, patients, and teams alike.

More than systems, I bring human‑centered leadership. As I shared recently:

Sometimes the best advice isn’t from another fish in the same pond—it’s from the current calling us to explore what lies beyond it.

At OPS & Co, I partner with you—not just to consult, but to co-lead, ensuring every growth phase is intentional, scalable, and aligned with your vision. Each operational challenge requires a different approach, and like the adaptable octopus, we adjust our methods to meet your specific needs.