OPSco

Tactile Solutions. Tangible Results.

Fractional executive services that transform your business operations through strategic leadership, proven systems, and measurable outcomes.

The Profitability Cycle

Our proven framework for sustainable growth and operational excellence that delivers measurable ROI across all practice areas.

1

Financial Clarity

Accurate KPIs, reporting, and trend analysis to reveal hidden opportunities and operational blind spots.

2

Increase Revenue

Drive sustainable growth through capacity optimization, service enhancement, and strategic expansion.

3

Improve Collections

Maximize revenue capture through streamlined processes and systematic follow-up protocols.

4

Reduce Expenses

Strategic cost optimization without compromising quality of care or patient experience.

5

Team Alignment

Build high-performing teams that execute consistently and drive continuous improvement.

Expert Leadership Team

A specialized team of operational experts, each bringing deep domain expertise to deliver measurable, ROI-driven outcomes for healthcare and MedSpa organizations.

Christi Batura

Fractional Chief Executive & Operations Strategist

  • Scaled organizations from startup to 220+ locations
  • Revenue growth leadership from $5M to $300M+
  • 40% efficiency gains, 80% patient satisfaction improvement
  • M&A integration and acquisition management
  • AI-driven innovation and technology leadership

Tiffany Fleisch

Strategic Operations Partner & Fractional COO & Turnaround Specialist

  • Strategic scaling and operational turnaround design
  • Profitability Cycle implementation and optimization
  • Multi-location stabilization and growth strategies
  • Supporting 40+ locations with $100M+ in revenue
  • 20+ years progressive healthcare industry experience

Holly Hefner

Leadership Development & Regional Operations Specialist

  • Leadership accountability and coaching systems
  • Operational structure and culture building
  • Role clarity and 30/60/90 onboarding programs
  • Front office workflow optimization
  • 20+ years healthcare and retail leadership

Shantel Fuiava

Revenue Cycle Management & Financial Operations Expert

  • AR cleanup and collections optimization
  • End-to-end RCM design and implementation
  • Insurance verification and billing workflows
  • Proven $60K+ AR reduction results
  • 18+ years financial operations experience

Alondra Padron

Operations Systems Architecture & Clinical Excellence Specialist

  • Clinical systems architecture and workflows
  • Staff training and development programs
  • Standard operating procedure development
  • Inventory control and supply optimization
  • Known as the “systems queen”

Proven Results

Every transformation begins with clarity — surfacing operational truth to unlock sustainable growth and profitability.

$542K
Collections improvement in 3 months
$933K
Annual payroll optimization
$327K
Claims processing improvement
$547K
Annual operational savings
$137.9K
Monthly revenue increase
92%
Revenue improvement achieved

Transformation Success Story

“The OPSco team brought order to our operations and provided clear, actionable insights into our business performance. Their expertise enabled us to gain control of our key expense categories and establish a firm foundation for sustainable growth as we expanded from one location to four.”

– Owner, Working toward Scale

“The team brings a perfect blend of professionalism and practical solutions, making the implementation of complex systems feel manageable and even engaging. Their guidance has been instrumental in our success, and we couldn’t have achieved these results without their partnership.”

– Director of Operations, Multi-Location Healthcare Group

Ready to Transform Your Operations?

Our Fractional Executive Team approach is entirely focused on your success. We engage in strategic conversations, ask the right questions, and guide you toward sustainable operational excellence.